About
TigerDirect
Why Shop With Us?
When you shop with TigerDirect.com, you'll choose from brand name computers - the industry's top names - at prices simply not possible anywhere else. But that's just the beginning. We also carry a vast inventory of components: motherboards, processors, hard drives, optical drives, cases and more. You'll find emerging technologies as well, because at the end of the day, we love what we sell.
Here are just a few of the reasons why you should shop with us:
• We treat every customer with respect. We consider every transaction of critical importance.
• We offer the industry's highest-quality products at the lowest-possible prices.
• We back every product with a rock-solid satisfaction guarantee.
• We offer the most complete product information and photo galleries available.
• We ship most orders placed before 7pm ET anywhere the same day.
• We carry the world's largest selection of computer components, making us the reseller of choice for the "Build-It-Yourselfer."
• We offer our own brand of premium computer systems, under the Systemax brand. With over 50 years in business, Systemax is one of the industry's TOP TEN PC manufacturers.
• We provide our customers with information---on the phone, in our catalog, or on our web site---to make informed choices. Each of our telephone representatives is continually trained by the manufacturers of the products we sell. They can answer your questions instantly.
• We have established BUYING POWER, which means we can buy products at prices far below our competition---and pass the savings along to you.
• We offer our customers frequent updates on new products arriving hourly at our warehouse.
• We contact opt-in e-mail customers with the opportunity to purchase great deals on limited-quantity products.
• We offer corporate and government customers instant bids, competitive prices and quick delivery.
• We produce a timely, information-packed color catalog mailed to your home or office that many consider to be the "ultimate" shopping guide.
(The preceding About TigerDirect.com section is provided for informational purposes only and was retrieved on January 28, 2006 from http://www.tigerdirect.com/sectors/aboutus/index.asp) Back to TopTigerDirect Shipping Information SHIPPING AND HANDLING RATES:
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.
What shipping method does TigerDirect.com use?
TigerDirect.com uses UPS as the primary carrier for most small items. Should you require faster service, UPS BLUE (2-3 business day service) or UPS RED (next business day service) are available at an extra cost. All large items (over 70lbs) are shipped via Truck.
Where does TigerDirect.com ship from?
TigerDirect.com operates a state-of-the-art warehouse center in Naperville, Illinois. In addition, we have a network of suppliers worldwide which can drop ship special items to you directly.
When will I get my package?
PROCESSING TIME:
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our main Naperville, Illinois warehouse or from one of our Distribution Warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.
TRANSIT TIME:
UPS Ground: 3 - 8 Business Days
UPS BLUE: 2-3 Business Days
UPS RED: Next Business Day
TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.
Do I have to sign for my package?
YES! For security reasons, all shipments require a signature at the receiving location. (The preceding TigerDirect.com Shipping Information section is provided for informational purposes only and was retrieved on January 28, 2006 from http://www.tigerdirect.com/sectors/help/shipping.asp) |
