About
MacMall
MacMall's Core Business, consisting primarily of the PC and Mac brands, is a rapid response supplier of technology solutions for business, government and educational institutions as well as consumers. More than 100,000 different products from companies such as Compaq, Microsoft, Apple, IBM, Hewlett-Packard, Toshiba, Cisco, and others are marketed to business customers using relationship-based outbound telemarketing, catalogs and the internet (www.macmall.com). Customer orders are rapidly filled by the MacMall's distribution center strategically located near FedEx's main hub in Memphis, TN. (The preceding About MacMall section is provided for informational purposes only and was retrieved on January 28, 2006 from http://www.macmall.com/macmall/information/about_us/default~id~1.asp) Back to TopMacMall Shipping Information AT MACMALL, WE STRIVE TO SHIP YOUR ORDER AS QUICKLY AS POSSIBLE. HOWEVER, BECAUSE OF INVENTORY, SHIPPING, AND MATTERS OUTSIDE OF OUR CONTROL, OUR STATEMENTS AS TO USUAL SHIPPING TIMES ARE NOT GUARANTEES OR PROMISES THAT A PRODUCT WILL SHIP ON A SPECIFIC DAY. IF YOU WISH TO FIND OUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT (800) 622-6255 FOR MORE INFORMATION. AT A MINIMUM, WE EXPECT THAT ALL IN STOCK ORDERS WILL BE SHIPPED IN 30 DAYS. We ship both from our central warehouse and directly from many of our distributors and manufacturers to insure the best availability. When product is shipped from these different
locations cut off times may vary. We use a highly efficient
inventory, shipping and delivery system-our efficiencies result
in huge savings that we pass along to you! We offer a wide
variety of shipping options and special deliveries.
Our carriers include FedEx, United Parcel Service (UPS),
U.S. Postal Service (USPS), DHL Airways, and a number of ground
carriers.
Please review our shipping options and policies, and plan
your purchases accordingly. Due to special package requirements
we may not be able to ship products to certain areas or be
constrained on our shipping options. For more details or special
shipping requirements, please call your Account Executive
at (800) 622-6255.
Standard Overnight
Delivery by 3:00 pm the next business day to thousands of
U.S. cities. FedEx Standard Overnight is the only shipping
method available for orders that must ship on Saturdays, or
to Alaska and Hawaii.
In accordance with FedEx shipping policies, the FedEx carrier
must obtain a signature at time of delivery.
Priority Overnight
Delivery by 10:30am the next business day to thousands of
U.S. cities; by 12:00 noon to most other areas; and by 4:30pm
to remote locations.
In accordance with FedEx shipping policies,
the FedEx carrier must obtain a signature at time of delivery
2 Day Air
Available to all 50 states. Due to cut off times as early
as 5:00 eastern. Average delivery is 2-3 business days.
Ground Service
An excellent choice for routine shipments. Reaches every
urban and rural address throughout the 48 contiguous states.
Average delivery time is 5-7 business days, with guaranteed
delivery dates for commercial addresses. Delivery to some
remote residential areas may take additional days.
International, FPO/APO Addresses, Alternate Carriers or
Special Handling
For international addresses or APO/FPO zip codes you must
place your order by phone at 310-354-5600 or (800) 622-6255
in the US.
If you need to specify an alternate shipping method or some
other type of special handling for your order, please call
your Account Executive at (800) 622-6255 to place the order.
Shipping Policies (Domestic)
Please review our shipping policies and methods, and plan
your purchases accordingly. For more details or special requirements,
please call your Account Executive at (800) 622-6255.
Shipping Status Indicators
For every item listed on our site, we indicate the current
shipping status of the item: Same Day, Next Day or Please
Call. These status indicators are guidelines only, and
do not constitute a guarantee. They do not reflect "real time"
inventory status and can be subject to change at any time.
You should call us to confirm inventory status.
Credit Approval
Credit approval and order transmission can take several minutes,
and may take longer for new customers and/or larger orders.
Saturday Orders
Phone orders placed and credit approved by 8:00pm EST on
Saturday (for items in stock, not requiring configuration,
for delivery in the contiguous U.S.) will ship that same day
via FedEx Priority for Monday morning delivery. Otherwise,
the above policies generally apply to orders taken by phone.
Oversized or Overweight Shipments
Shipments whose dimensions or weight exceed our normal freight
services are subject to additional charges and limitations
that vary by product, location, and freight receiving facilities
at the ship to address.
Signature and Physical Address
All orders require a signature upon delivery. Therefore,
a physical address is needed. We do not ship to a post office
box address or hotel/motel rooms under any circumstances.
Rerouting
Packages cannot be rerouted once shipped for customer security
and logistical reasons.
Shipping, Handling and Processing Charges
Shipping, handling and processing charges may vary;
call your Account Executive at (800) 622-6255 to obtain the
most current and competitive rates.
Special Shipping Offers
Special shipping offers may supersede these policies. (The preceding MacMall Shipping Information section is provided for informational purposes only and was retrieved on January 28, 2006 from http://www.macmall.com/macmall/information/customer_service/shipping_policies.asp) |
