About
AllBrands.com
In 1976 our owners, John and Annette Douthat, began in the fabric business. Over time, they added sewing machines and eliminated fabric. In 1996, one of their sons asked "Why aren't you on the Internet?" Their response was "What's the Internet?" They learned fast and now AllBrands.com is a leading Internet retailer of all brands of sewing machines, vacuums and appliances.
AllBrands.com continues to experience rapid growth. We are committed to giving superior customer service and support. We try to provide experts on each product we carry to better answer your question and give technical support before and after an order. We ship packages all over the world from our state-of-the-art warehouse facilities. In addition, we work extremely hard to build strong partnerships with vendors, suppliers, and manufacturers to give you the best value and service. (The preceding About AllBrands.com section is provided for informational purposes only and was retrieved on March 8, 2006 from http://www.allbrands.com/info/aboutus.php) Back to TopAllBrands.com Shipping Information Availability
We ship out most items from our warehouse in Baton Rouge, Louisiana. If you see the Availability for a product listed as 'Usually leaves the warehouse on the next business day,' the product will ship from our warehouse. If you see 'This item ships directly from the manufacturer or distributor,' the product will be shipped from a different warehouse. Products from other vendors usually take an extra couple of days for processing before it is shipped.
Carriers
We ship almost all of our packages via UPS. Sometimes, we do ship
packages Fedex. We do not ship via USPS. We do not take requests
for the shipping carrier. Please make sure that you give us an accurate
street address that can be delivered to. Delivery quotes are for
business days only. Shippers do not ship on Saturday or Sunday and
do not count those days in quotes. The ship date is not counted
in air quotes. For example, if it ships 2nd Day Air on Monday, it
should arrive on Wednesday.
APO/AEO
Allbrands.com does ship to Military personell using APO, AEO. Please e-mail us with our Web E-Mail Form for a freight quote. Use APO/AEO and Freight Quote as the Subject Line.
To place an order using APO, AEO, use your "Home" address for the shipping address and then put your correct shipping address in the COMMENT BOX right before the PROCESS ORDER button. The order will be manually processed to the correct address. We apologize that this takes several extra steps; however, we do wish to be able to accommodate your order. Please remember that APO shipments may take 4-6 weeks to arrive.
Tracking Information
Many of our shipping points provide us with a tracking number for your package. If we get that information we provide it to you right away. However, if we do not get tracking information from a vendor, we will not be able to give you an exact delivery date.
Freight Information
All industrial machines with table, stand, and motor and many of our cabinets are shipped via freight truck. These shipments can't be expedited even if expedited service shows up as an option in the shopping cart. Most freight rates are a flat $200.
International Orders
We are happy to ship internationally to most countries. If the address you provide is recognized by the UPS system, you will be provided with a shipping quote according to commercial carrier rate tables in the United States. If the shipping quote returns zero, then we will email you a shipping quote as soon as we manually calculate one for you. We, at AllBrands, do not know or have any control over customs, duty, brokerage fees, or any other additional fees that will be added by government agencies at time of delivery. We have no way of knowing what governments charge citizens of other countries beyond the actual shipping charges that we collect on our own invoices according to UPS rate tables.
United States Shipping
We ship many of our items with Free shipping, as noted by this logo:
 Free Ground Shipping |
If you see this logo, free ground shipping is included in the Continental 48 States. All other orders will be charged the actual shipping charges from our warehouse to your door.
Alaska and Hawaii only ship via 2nd day or next day air.
Additional Information
Allbrands.com does not make any profits from our shipping charges. We reference the UPS rate tables for all shipping quotes and charge you actual rates. Many times, we will receive large-volume discounts from UPS, which we pass on to you.
Shipping days are business days. This excludes weekends and holidays. (The preceding AllBrands.com Shipping Information section is provided for informational purposes only and was retrieved on March 8, 2006 from http://www.allbrands.com/info/shippingpolicy.php) |
